Welcome to Deluxe Services Solutions
Professional concierge security services in Birmingham
Concierge-Level Security
Where service meets protection.
Consistent & Professional
Let our officers resolve your issues.
Reliable Staffing
No more hiring issues or headaches.
GET THE DELUXE TREATMENT
Trusted Experts in Property Security and Concierge Excellence
At Deluxe Services Solutions, we provide a refined approach to concierge and security services built around consistency, professionalism, and proactive support.
We don’t just supply staff.
We take ownership of day-to-day operations, allowing property and building managers to focus on what truly matters.
Who we are
Bespoke Security and Concierge Solutions
Deluxe Services Solutions was founded in Birmingham to raise the standard of concierge and security services across residential and commercial properties.
We recognised a gap in the industry – inconsistent staffing, lack of accountability, and poor service delivery.
Our approach is different.
We focus on reliability, professionalism, and taking responsibility. By maintaining consistent staff and managing operational challenges internally, we create a smoother, more dependable experience for both building managers and residents.
Our Services
Concierge Services (BTR & BTL)
Professional front-of-house support for residential developments.
- 24/7 concierge cover
- Holiday & sickness cover
- Consistent, familiar staff
- Professional resident service
Close Protection & Chauffeur Services
Discreet security for individuals who value privacy.
- Personal close protection
- Executive chauffeur services
- Events & public appearances
- Door-to-door service
Event & Wedding Security
Professional security for private and corporate events.
- Weddings & private functions
- Corporate events
- SIA licensed officers
- Calm, controlled presence
concierge security services
Buildings We Support
We already have years of experience in providing concierge-level security services for large residential and commercial properties in busy city centres.
Should you wish to discuss our services for another location please feel free to get in touch and our friendly team can advise further.
Why choose us
Delivering Professionalism, Precision, and Peace of Mind
We deliver a reliable, professional service that supports building managers, enhances resident experience, and ensures your property is represented to the highest standard.
A True Partnership
We work closely with you to deliver a service tailored to your building’s exact needs.
Proactive Problem Solving
We handle day-to-day issues internally reducing unnecessary interruptions to management.
Professional Presentation
Our officers reflect your building’s image through high standards in appearance and communication.
Hospitality Meets Security
We combine concierge-level service with professional security to create a welcoming yet secure environment.
THE DELUXE STANDARD
At Deluxe Services Solutions, we believe the front-of-house presence represents the entire building.
For many residents and visitors, the concierge or security officer is the first and foremost interaction they experience.
Because of this, we operate under what we call The Deluxe Standard.
proactive handling of day-to-day operational matters
professionalism and presentation
Clear and respectful communication
Reliable and accountable service
Yes, we offer full day and night concierge cover, as well as temporary cover for holidays, sickness, or staff absence.
Wherever possible, we maintain consistent officers within your property to ensure familiarity, reliability, and a higher standard of service.
Our team is trained to manage operational matters independently, resolving issues internally and only escalating to management when necessary.
Yes, all of our security personnel are fully licensed (including SIA where required) and trained to deliver a professional and reliable service.
Yes, we specialise in low-profile, confidential close protection for clients who value privacy and professionalism.
We are based in Birmingham, West Midlands and we can provide our concierge services throughout the West Midlands including all major towns and cities such as Wolverhampton, West Bromwich, Solihull, Bromsgrove, Sutton Coldfield, Dudley, and others. We can also consider further afield, please contact us as and we will confirm back.
